These Terms of Service ("Terms") govern your use of the Scaname mobile application ("Scaname," "the App," "we," "us," or "our"), provided by Silver Key Candle Company LLC ("Company"). By downloading, installing, or using Scaname, you agree to these Terms. If you do not agree, do not use the App.
1. The Service
Scaname is a business card scanning and contact management application available on the Google Play Store and on the web. The App allows you to scan business cards using AI-powered text recognition, store and organize contacts, create a digital business card, and share/export contact information.
2. Account and Eligibility
You must be at least 18 years old, or the age of legal majority in your jurisdiction, to use Scaname. You are responsible for maintaining the confidentiality of any account credentials and for all activity under your account.
3. In-App Purchases
Scaname is free to download and includes a limited number of free AI scans. Certain features are available only through paid in-app purchases ("Paid Features"): the lifetime scanning unlock, Scaname Pro, the Lifetime + Pro bundle, scan packs, and gifts. Paid Features are billed and processed through the Google Play Store, and your purchase is subject to Google Play's payment terms in addition to these Terms.
Prices for Paid Features are displayed in the App at the time of purchase and may change at our discretion; changes will not affect purchases you have already made.
Paid Features are one-time purchases. Scaname does not currently offer subscriptions, and you will not be charged on a recurring basis. Each purchase unlocks the one Scaname account that made it and cannot be moved to another account. You can restore it from Settings > Restore Purchases on any device where you're signed in to that Scaname account and to the Google Play account you paid with.
If a purchase is refunded, charged back, or voided, the Paid Feature it unlocked is removed from your account.
Scan packs add a set number of bonus scans to your account. Bonus scans don't expire, are used before you need a lifetime unlock, and cannot be transferred to another account. If a scan pack is refunded, its scans are removed from your account.
Gifts. When you buy Scaname as a gift, you receive a single-use gift code for someone else, and we email it to the address you enter. You are responsible for entering the right address and for having the recipient's permission to share it with us. A gift code can be redeemed once, on any Scaname account other than the buyer's, and unlocks what was bought (for example, the lifetime unlock). Gift codes don't expire, have no cash value, and may not be resold. If a gift purchase is refunded, charged back, or voided, its code stops working; if it was already redeemed, what it unlocked is removed from the recipient's account.
Bonus scans and gift codes earned through the referral program or other promotions have no cash value, cannot be exchanged for money, and may be changed or discontinued at any time. We may withhold or remove rewards obtained through abuse of the program, such as self-referrals or fake accounts.
4. Refund Policy
See the separate Scaname Refund Policy below, which is incorporated into these Terms by reference.
5. User Content
"User Content" means any data you upload, scan, or enter into Scaname, including scanned business card images, extracted contact details, and your own digital card information. You retain ownership of your User Content. You grant us a limited license to store, process, and sync your User Content solely to operate and improve the App.
You are responsible for ensuring you have the right to collect and store contact information belonging to others via the App, and for complying with applicable privacy and data protection laws in your use of Scaname.
6. Acceptable Use
You agree not to:
- Use Scaname for any unlawful purpose or in violation of these Terms;
- Attempt to reverse-engineer, decompile, or interfere with the App's operation;
- Use the App to store or transmit information you do not have the right to hold, such as unlawfully obtained personal data;
- Resell, sublicense, or redistribute the App or its underlying technology.
7. Offline Data and Syncing
Scanned cards and data may be stored locally on your device and synced to our servers when a connection is available. We are not responsible for data loss due to device failure, app uninstallation, or interrupted syncing, though we take reasonable measures to prevent such loss.
8. Disclaimers
AI Scanning Accuracy. Scaname uses AI-based text recognition to extract information from business cards. While we strive for accuracy, extracted data (including handwritten text) may contain errors. You are responsible for reviewing and correcting scanned contact information before relying on it.
"As Is" Basis. The App is provided "as is" and "as available," without warranties of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement.
9. Limitation of Liability
To the maximum extent permitted by law, Silver Key Candle Company LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of data, revenue, or business, arising from your use of or inability to use Scaname, even if advised of the possibility of such damages. Our total liability for any claim relating to the App shall not exceed the amount you paid us in the twelve (12) months preceding the claim.
10. Termination
We may suspend or terminate your access to Scaname at any time for violation of these Terms. You may stop using the App and delete your account at any time from Settings > Delete account; see our Privacy Policy for details on data deletion.
11. Changes to These Terms
We may update these Terms from time to time. Continued use of Scaname after changes take effect constitutes acceptance of the revised Terms. Material changes will be communicated through the App or our website.
12. Governing Law
These Terms are governed by the laws of the State of Texas, without regard to conflict-of-law principles.
13. Contact
Questions about these Terms can be directed to: Silver Key Candle Company LLC at support@scaname.com.
Scaname Refund Policy
Effective Date: October 28, 2026
Purchases Through Google Play. All paid unlocks within Scaname are billed through the Google Play Store. Because Google Play processes these transactions, refund requests are handled primarily through Google's own policies:
- Within 48 hours of purchase: You may request a refund directly through Google Play, and eligible purchases are typically refunded automatically without contacting us.
- After 48 hours: Refunds are issued at Google's discretion through the Google Play Store's standard refund process, or at our discretion as described below.
- Scan packs and gifts: These follow the same process. A refunded scan pack's scans are removed from your account, and a refunded gift's code is cancelled (or, if already redeemed, removed from the account that redeemed it).
To request a refund through Google Play:
- Open the Google Play Store app.
- Go to Menu > Account > Order History.
- Find your Scaname purchase and select Report a problem or Refund.
Refunds Requested Directly From Us. If you're unable to resolve a billing issue through Google Play, you may contact us at support@scaname.com. We will review requests on a case-by-case basis, particularly for:
- Accidental or duplicate purchases;
- Technical issues that prevented you from accessing a Paid Feature you purchased;
- Billing errors.
We do not offer refunds for:
- Change of mind after a Paid Feature has been used or unlocked;
- Purchases made more than 30 days prior to the request, absent a legal requirement to do so.
Your Rights. Nothing in this policy limits any refund rights you have under applicable consumer protection law in your country or region.
Contact. For refund questions not resolved through Google Play, contact: Silver Key Candle Company LLC at support@scaname.com.