Privacy Policy

Scaname is a business card scanning and contact management app made by Silver Key Candle Company LLC, d/b/a SKC Software Solutions ("we," "us," or "our"). This policy explains what information we collect, how we use it, who has access to it, and the controls you have, in plain language, not legalese.

• Account information. Your email address (or your Google or Apple sign-in identifier if you use those options), your first and last name, and a password if you sign up with email. This is used to create and manage your account.
• Scanned and uploaded contact data. When you scan a business card, we use your camera to capture a photo. That photo is processed by our AI to extract text: names, job titles, company names, phone numbers, email addresses, physical addresses, and websites. The cropped card image and the extracted contact data are stored in your account if you choose to save the contact. If you use the "Import from Image" feature, uploaded image files are processed the same way.
• Manually entered contact data. Any contact information you type in by hand (names, phone numbers, emails, addresses, notes, tags, and follow-up dates) is stored in your account.
• Contacts access (phone). If you use "Import from Phone Contacts," we read only the single contact you select so we can pre-fill the form. We do not upload, access, or store your entire phone book.
• Your digital business card. If you create your own shareable digital card, the information you put on it (name, title, company, phone, email, website) and any photo you upload for it are stored in your account.
• Voice notes. If you record a voice note on a contact, we use your microphone to capture the audio. The recording is stored in your account and sent to our AI service to produce a transcript and summary, which are stored with the note.
• Payment information. In-app purchases (the lifetime unlock, Scaname Pro, the Lifetime + Pro bundle, scan packs, and gifts) are processed entirely by Google Play. We never see, touch, or store your credit card number, CVC, or other payment details. Google Play tells us only what was purchased and gives us a purchase token and order ID, which we use to verify the purchase, add what you bought to your account, restore it on a new device, and handle refunds.
• Gifts you send. If you buy Scaname as a gift, you give us the recipient's email address and, optionally, their name and a short message. We use them to email the recipient their gift code once, and keep them with the code so you can see whether it has been redeemed. We don't add the recipient to any mailing list or contact them for any other reason. Please only enter someone's email if you're comfortable sharing it with us for this purpose.
• Gifts you receive. If someone sends you a gift, we received your email address (and any name and message) from them. We use it only to send you that one email with your code.
• Scaname for teams early access. If you ask for early access, we store the work email, company, team size, and any note you give us. We use them only to contact you about Scaname for teams. Only our own team can see them.
• Event mode. Event names you create are stored on your device, and each contact you save during an event is tagged with the event's name in your account, like any other tag.
• Motion sensor. While a card is on screen, the app reads your device's motion sensor to tilt the card in 3D. These readings stay on your device. They are never stored or sent to us.
• Device and usage data. We collect basic technical information such as device type, browser version, and app interactions (e.g., when you open the app, scan a card, or export contacts) to keep the service running and to diagnose problems. We count how many scans, voice notes, and file imports you use, to apply your free scans, scan packs, and daily limits. We do not collect precise GPS location data.
• Referral data. If you participate in the referral program, we store your unique referral link, the number of people you've referred, and your earned bonus scans or milestone rewards.

• To provide the service: scanning, extracting, storing, organizing, sharing, and exporting contacts; creating and sharing your digital business card; scheduling follow-ups; and processing the one-time unlock purchase.
• To improve the app: understanding which features are used, identifying and fixing bugs, and making the app more reliable.
• To provide customer support: responding to your questions and resolving issues.
• To process payments: confirming your purchases, adding what you bought (an unlock, Pro, or scans) to your account, and handling refunds.
• To deliver gifts: emailing a gift code to the person you chose, and showing you whether it has been redeemed.
• To follow up on early access: contacting you about Scaname for teams, only if you asked for it.
• To operate the referral program: tracking referrals and awarding bonus scans or gift codes.

We do not use your contact data to build profiles, train AI models, sell to advertisers, or show you ads. Your scanned contacts are your data, not ours.

• We never sell your contact data to third parties.
• We never share your contact data with advertisers.
• We never use your contacts to train external AI models.
• We do not rent or lease your data.

We rely on a small number of trusted providers to run Scaname. Each receives only the minimum data needed to perform its function:

• Google Play: Processes in-app purchases. Google receives your payment details directly. We receive only the product purchased, a purchase token, and an order ID, and Google notifies us if a purchase is refunded or voided. Google's privacy policy is at policies.google.com/privacy.
• Google and Apple: Provide sign-in options (Google Sign-In and Sign in with Apple). When you use these, Google or Apple shares your name and email address with us. We do not receive your password or other account details from them.
• Cloud hosting (Base44): Scaname is built on and hosted by the Base44 platform, which provides our database, file storage, and application infrastructure. Your data is stored on Base44's managed servers. Gift emails are sent through Base44's email service. Base44's privacy and security information is at base44.com/security.
• AI processing: Card photos are sent to an AI service to extract the text on the card, and voice-note recordings are sent to it for transcription and a short summary. The service returns the results to us and does not retain the images or recordings beyond the processing window.

Your data is stored in our database hosted on Base44's managed cloud infrastructure. Access to your data is protected by industry-standard measures including encrypted connections (TLS/HTTPS), access controls, and authenticated sessions.

• Passwords are hashed. We never store them in plain text.
• Payments are processed by Google Play. We never receive your card details.
• Your contacts are visible only to you unless you explicitly share a digital card or export them.

No system is 100% secure, but we take reasonable steps to protect your data and act quickly if we become aware of a security issue.

• Contacts and card images: Stay in your account until you delete them. When you delete a contact, it and its card photos are removed from your account and no longer shown in the app. Copies of uploaded image files may remain in our file storage for a period afterward; you can ask us to delete them sooner (see Contact below).
• Account information: Kept while your account is active.
• Payment records: We keep the Google Play purchase token and order ID while your account is active, so purchases can be verified, restored, and refunded. Google keeps its own records of your purchases.
• Gifts: A gift code, and the recipient details you entered, are kept while your account is active. If the gift is refunded, the code stops working.
• Early-access requests: Kept until we've followed up about Scaname for teams, or until you delete your account or ask us to remove it.
• Account deletion: If you delete your account, your contacts, digital cards, voice notes, purchase records, referral and gift history, early-access request, and personal information are permanently removed from our system. Gift codes you bought keep working for the people you gave them to, but their email addresses, names, and your messages are erased. Card images and voice recordings you uploaded are no longer linked to any account, but copies of those files may remain in our file storage for a period afterward. To have them deleted, email us and we will remove them.

• Access. You can view all your contacts and account information at any time within the app.
• Export. Download every contact to a CSV file at any time from "Export all contacts" in Settings, always free, no unlock required.
• Delete individual contacts. Remove any contact from its detail view at any time.
• Delete your account. Delete your account at any time from Settings > Delete account, or email us to ask us to do it. This permanently removes your data as described above.
• Correct your data. You can edit any contact or your own account information at any time within the app.
• Withdraw camera, microphone, or contacts permission. You can revoke camera, microphone, or contacts access at any time through your device or browser settings. The app will stop using those features but your saved data remains.

Scaname is a business networking tool and is not intended for anyone under 18, consistent with our Terms of Service. We do not knowingly collect information from children. If you believe a child has provided us information, contact us and we will delete it.

Scaname runs as an Android app and on the web, and may use essential cookies and local storage to keep you signed in, remember your settings, and keep data available offline. We do not use third-party advertising cookies, tracking pixels, or cross-site advertising networks. Any cookies used are limited to what's necessary for the app to function.

Your data may be stored on servers located outside your country of residence, as our hosting provider (Base44) manages infrastructure that may transfer data across borders. By using Scaname, you acknowledge that your information may be processed and stored in a country other than your own, subject to applicable data protection laws.

If we make material changes to this policy, we'll update the "Last updated" date at the top of this page. For significant changes, we'll also notify you in the app or by email. We encourage you to review this page periodically.

Questions about your privacy or this policy? Email privacy@scaname.com.