Delete it in the app (fastest)
- Open Scaname and sign in.
- Go to Settings and scroll to the bottom.
- Tap Delete account and confirm.
Your account and data are deleted right away. This can't be undone, so export your contacts first if you want to keep them (Settings → Your data → Export all contacts).
Can't open the app?
Email privacy@scaname.com from the email address you use with Scaname, with the subject "Delete my Scaname account". We'll confirm it's your account, delete it within 30 days, and email you when it's done.
What's deleted
- Your account and personal information (name, email)
- Your contacts, digital cards, voice notes and their transcripts
- Your purchase records, scan counts, referral and gift history
- Your Scaname for teams early-access request, if you made one
What's kept, and for how long
- Gift codes you bought for others keep working for the people you gave them to, but the recipients' names, email addresses, and your messages are erased.
- Uploaded files (card photos and voice recordings) are no longer linked to any account, but copies may remain in our file storage for a period afterward. Email us and we'll remove them.
- Purchases: Google keeps its own records of what you bought on Google Play. Deleting your Scaname account doesn't cancel or refund purchases.
Want to keep your account but remove some data? You can delete any contact, card, or voice note in the app, or email us to delete specific data.
Details are in our privacy policy.